Hello from the Engineering Division of Kumokai Sekkei. As of May 2026, executive consultations have surged around SaaS, generative AI, and DX. This article frames the shift to AI-native SaaS through three structural changes: pricing models, UX, and data strategy. We provide a management-level decision framework for both SaaS vendors and adopters, drawing on Gartner, Forbes, and MIT Tech Review data points from 2026.
Key takeaways: seat-based pricing is being replaced by outcome and token-consumption hybrids; UX is shifting from screen operation to natural-language delegation to agents; and contract negotiations now center on data learning rights and model portability. Vendors should restructure pricing, data infrastructure, UX, and partner ecosystems over a 12-month roadmap, while adopters should run annual SaaS portfolio reviews focused on AI plan terms, data clauses, and exit conditions. Kumokai Sekkei offers end-to-end support from consulting through implementation.